1. Welcome to our hotel! - 欢迎来到我们的酒店！

2. How may I assist you? - 我能为您效劳吗？

3. Would you like to make a reservation? - 您想订房吗？

4. Here is your room key. - 这是您的房间卡。

5. Your room is on the 5th floor. - 您的房间在5楼。

6. May I help you with your luggage? - 我可以帮您搬行李吗？

7. What time is checkout? - 退房时间是什么时候？

8. Is breakfast included in the room rate? - 早餐包含在房费里吗？

9. How do I connect to the Wi-Fi? - 我该怎么连接Wi-Fi？

10. Can you recommend a good restaurant nearby? - 您能推荐附近好的餐厅吗？

以上是酒店管理英语最常说的口语，希望能对你有所帮助。